Sunday, January 26, 2014

Downtowns Are For Women

Women are earning, spending, and influencing buying decisions at a pace greater than men, and that's good news for downtowns. The nation's women have become an economic powerhouse, making or influencing over 85% of all household purchasing decision.  The data are compelling:

Women Are Now 50% of the Workforce  In October 2009, the Bureau of Labor Statistics reported women held 49.9% of all nonfarm labor jobs and 51.5% of high-paying management and professional positions.  

Women Are Earning More Than Men  The average American woman is expected to earn more than the average American male by 2028.  In the U.S, 51% of private wealth is currently controlled by women; they account for over 50% of all stock ownership and control more than 60% of all personal wealth.

Women Are More Educated Than Men For every two men who graduate from college or get a higher degree, three women do. By 2021, women will earn 58.0% of undergraduate degrees, 60% of master's degrees and 54% of doctoral degrees
Women are downtown Burlington's most important customers. Why?  We are blessed with the region's highest concentration of women's clothing and accessories stores, from national brands in the privately-owned shopping mall, Burlington Town Center, to locally-owned women's boutiques on Church Street and throughout downtown. Women are also the force behind the decisions families make about attending our popular festivals and events -- from Discover Jazz to First Night Burlington.  A substantial share of our downtown workforce are women.  While we don't know the exact percentage, there's no question in my mind women are in the majority.
 

"We are reading clues all the time. 
If the clues say 'bad space,' we don't come back." 

Dr. Carol Becker of Hamline University

To keep our female customers happy and coming back, we have to listen to what they're saying, and deliver on it.  Women clearly have higher standards than men.  They demand environments that look and feel both clean and safe.  They demand clean restrooms where they can perform a range of tasks -- from checking make up and hair, to changing a diaper or managing the bathroom needs of multiple children. They demand parking garages that are well-lit and free of trash and graffiti. They feel unsafe when they pass groups of panhandlers who are being aggressive, especially if they are walking alone.  We put our downtowns in peril when we don't attend to the needs of women who want to enjoy our downtown. "We are reading clues all the time," says Dr. Carol Becker of Hamline University and proponent of including women in design decisions.  "If the clues say "bad space," we don't come back."  Go to any popular public space and you'll see that women determine whether that space is safe.  If at least half of the people in a public space are female, you know that space is safe.  If there are fewer than 20%, it's probably a space you want to avoid.


David Feehan, downtown consultant and past president of the International Downtown Association, has been advocating for cities to bring women into the decision making process before public infrastructure is designed and built.  See this PowerPoint presentation, Design Your Business District for Women.

"If you want a vibrant downtown,
you first have to make women feel comfortable there.
Everything else — families, men — will then flow naturally." 
David Feehan, Civitas Consultants

In his forthcoming book, "Design Downtowns for Women -- Men Will Follow," Feehan writes "if you want a vibrant downtown, you first have to make women feel comfortable there. Everything else — families, men — will then flow naturally."  Adds Feehan, “Women are such a powerful force, but where are they in terms of decision making?”  Feehan's right.  Women are our most important customers, but men are still designing our downtowns.  Nationwide statistics support his point.
--37% of working urban planners are women
--24% of architects are women
--10% of civil engineers are women
--3% of all engineers are women

A quick review of our region's landscape and urban designers, architects, planners engineers and construction firms in our community and you'll discover the majority are male. Even the federal and state agencies we interact with (Vtrans, Federal Highway Administration) are predominantly male. 

On the Marketplace, we've been intentional about our design of tree grates and drains to make sure they're not "high heel catchers."  But we lost ground when the Pearl Street improvements included the addition of uneven granite blocks in green belts.  


If women are the new economic powerhouse, what is happening to men?  What does it mean to our society and to economies around the world?  If you want to dig deeper on this subject, check out the Hanna Rosin's book, The End of Men: And the Rise of Women.

Read more:
Woman Power: The Rise of the Sheconomy - TIME

she-conomy.com, a guy's guide to marketing to women, created by Stephanie Holland, President/Executive Creative Director, Holland and Holland Advertising



Sunday, January 12, 2014

Three Steps for a Community Christmas Tree

Nation's first community Christmas tree goes up in New York
City's Madison Square Garden, 1912. Library of Congress
New York, Rio de Janeiro and Berlin all host community Christmas trees for the public to enjoy.  But travel beyond the Americas and Europe, and you’ll discover this downtown tradition is practiced in cities around the world, from Lagos and Beirut to Seoul and Jakarta.  
 
New York City is where the tradition started, say NYC historians Greg Young and Tom Meyers.  It was 1912 when Madison Square Garden hosted a 60 foot tree from the Adirondacks, set in a block of cement and decorated with 1,200 colored lights, donated by the Edison Electric Light Company. The New York Times reported more than 25,000 showed up for the night-time lighting ceremony.

Burlington's tradition has been around for at least 75 years -- possibly longer. The Marketplace, our region's commercial and community center, has been the location for the City's community Christmas tree since our founding in 1981. Over the past thirty years, we've boiled down the way we find and place a tree on Church Street into important three steps.

Step One:  Find a Family


The Hayes Family of Colchester donated
Church Street's community Christmas tree in 2013
There's still an abundance of majestic blue spruce trees within easy striking distance of Church Street.  And, thankfully, our community is generous and loves Church Street. 
 
Every year, families call us to offer up the trees in their yards.  Some send us digital pictures.  Others request a personal visit. Jim Daly, Church Street’s maintenance foreman, inspects every tree offered up and makes the final decision, based on size, shape, location (away from power lines, accessible to our crane) and ease of transport.  The shape is important because people look at the tree from every angle, and it's the backdrop for thousands of photos. Height is also important.  We look for trees to be from 40 to 50 feet tall.
 
Properly thanking families is important, too, especially when a tree offered isn't a fit for Church Street.  When we finally select THE tree, we know there’s a unique story that comes with it.  Grandparents or parents may have planted the tree.  Young children most likely climbed it and the family wrapped it with lights every holiday season.  There's a lot of meaning associated with each tree donated and acknowledging a family's donation is important.  Each year, we attach a thank you card on a low branch that acknowledges the family donating the tree.

Step Two:  Assemble the Team

 

The big day for cutting down and transporting the tree is ALWAYS the Friday before Black Friday.  The day requires months of preparation.

Jim Daly, Church Street's always
 "upbeat" maintenance foreman,
leads the team

Our team of seasoned contractors -- some who have been on our team for more than a decade -- assemble on the street in front of our donor’s house. The family meets us on their front lawn and everyone is welcomed and introduced. 


The local news media are on hand, thanks to behind the scenes work by Church Street's long-serving marketing consultant, Becky Cassidy.


Church Street's hard-working maintenance foreman Jim Daly leads our team. Years and years of working together pay off.  Everyone knows their role and every one is focused and on task.  Few words are exchanged. 
 
With great precision, BJ Barrett of Barrett’s Tree Service leads the cutting, while Dave Demag of Demag Riggers swings his 70 foot construction crane into place to lift the tree up and onto a waiting FairPoint Communications flatbed. 


A Demag Riggers crane lifts Church Street's
Tree from a FairPoint flatbed truck
 to Church Street's concrete tree stand
Time and attention are taken to insure the tree is properly secured to the flatbed. Our team then forms a procession of vehicles, and the tree moves from the neighborhood to Church Street, with a Burlington Police cruiser leading the way.  

Once on Church Street, Dave Demag, with great precision, lifts the tree up and off the flatbed, then swings it around and down, into a large concrete culvert, donated by S.D. Ireland. 

Billy Bellew of A. Marcelino & Company arrives with a load of gravel to fill in around the root of the tree. 

Our top block, where the tree is placed, is notoriously windy.  Cables are secured around the trunk of the tree and secured to one of four concrete anchors positioned around the base of the tree.

In 2002, because our tree was not properly anchored and it fell over -- twice!  Needless to say, and knock on wood, we learned our lesson! 


Step Three:  Delight the community: 


Mother and child react to lighting of Church Street's
Community Christmas Tree.  Photo courtesy Burlington Free Press
The instant our tree goes up -- even before we string the 30,000 colored lights -- the photographing begins.  When we see people having their pictures taken in front of the tree, we know we've made an important connection with the community.  Photos start showing up on Flickr, Facebook, Instagram and Twitter. Amateur photographers have produced some of the most stunning photos of our tree and of Church Street during the holiday season.

On the night of our lighting ceremony, just before we turn on the 200,000 white lights up and down Church Street, there's always a dedicated crowd huddled around tree, located on our top block.  Families and friends stand patiently in the cold, waiting for tree's 30,000 colored LED lights to be turned on.  Seeing this each year reminds us just how important the event is to our community. 

Included below is a photo of Church Street during the holidays, plus community Christmas Trees from around the world.


Church Street Marketplace, Burlington, Vermont